Source- globalgovernmentforum
Shifting from Policy to Action
Clare Martorana, the U.S. Chief Information Officer (CIO), shared insights on the future of government innovation at the recent Innovation 2024 conference in London. With a focus on translating policy into actionable strategies, Martorana highlighted the evolving role of her office within the White House’s Office of Management and Budget (OMB). Martorana emphasized the importance of implementation, ensuring that federal agencies have the capabilities and capacity to deliver improved services to the public.
Martorana reflected on her tenure, acknowledging the initial emphasis on policy design and the subsequent shift toward execution. “The first several years in this role, we were focused on policy design – actually getting these policies out the door, working across the ecosystem,” she commented. “Now, we’ve turned the page into implementation, so everything that we are doing is focused on making sure we’re delivering, making sure that teams have the capabilities and the capacity to do the work.”
Embracing Artificial Intelligence and Human-Centered Design
Martorana outlined key areas of focus for government modernization, including cybersecurity, digital experience, and harnessing the potential of artificial intelligence (AI). Following President Biden’s Executive Order on AI, Martorana highlighted efforts to responsibly integrate AI into government operations while addressing concerns such as bias and transparency. She stressed the importance of human-centered policymaking, tailoring guidance to meet the unique challenges faced by each federal agency.
In October, President Biden issued an Executive Order on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence, setting the stage for comprehensive AI governance. Martorana underscored the significance of the policy, which aims to guide the U.S. Chief Information Officer in leveraging AI to address critical issues such as climate change, public health, and public safety.
Also Read: U.S. Chief Information Officer Clare Martorana on human-centered policymaking’ at the speed of AI
Talent Acquisition and Future Readiness
Addressing the need for talent in driving government innovation, Martorana discussed strategies for attracting skilled professionals and upskilling the existing workforce. With a commitment to hiring 100 AI professionals by summer 2024, initiatives are underway to bridge the gap between government roles and tech industry expertise. Martorana also emphasized the importance of consistent investment in modernizing legacy IT systems, ensuring resilience and security in the face of evolving technological landscapes.
Looking ahead, Martorana expressed optimism about the upcoming Government DX conference in Washington, D.C. Set to convene senior leaders from across the U.S. federal government and beyond, the event promises to provide a platform for exchanging ideas and best practices in driving government innovation. Martorana remains committed to leveraging global insights to enhance the delivery of government services and meet the evolving needs of citizens.
Looking Ahead at Government DX
As Martorana prepares for the upcoming Government DX conference in Washington, D.C., she anticipates fruitful discussions on cybersecurity, data management, and the future of government services. With a focus on sharing experiences and learning from global peers, Martorana remains committed to driving innovation and delivering enhanced services for citizens. The event promises to provide valuable insights into navigating challenges and implementing effective change in government systems. Martorana’s dedication to harnessing technology for the public good reflects a forward-thinking approach to governance in the digital age.
