Ingram Micro, a global leader in IT distribution and logistics, confirmed that a ransomware attack on July 5, 2025, caused a widespread disruption to its internal systems. The company acknowledged that the cyber incident, which forced a shutdown of several key platforms, affected its ability to process and ship orders across multiple regions.
In an official statement released via BusinessWire, Ingram Micro revealed it had proactively disabled affected systems to contain the breach. Although it did not specify which geographic markets were hit hardest, internal sources indicated significant operational slowdowns in North America and Europe.
The company has since engaged top-tier cybersecurity firms and law enforcement agencies to investigate the breach and accelerate recovery efforts. It stressed its commitment to restoring full functionality and maintaining open communication with partners and clients during the ongoing recovery.
SafePay Ransomware Group Claims Responsibility
Further analysis revealed that the attack was executed by the SafePay ransomware group, a relatively new but increasingly sophisticated cybercrime organization. As reported by BleepingComputer, it infiltrated It’s internal network, encrypted critical data, and issued a ransom demand, though the company has declined to confirm whether negotiations or payments are underway.
A Reuters report confirmed that the breach involved “certain internal systems” and noted that Ingram Micro had successfully isolated those systems to prevent further spread. While some order processing capabilities have resumed, full operational restoration is still in progress.
Cybersecurity experts note that the attack on Ingram Micro reflects a growing trend: ransomware operators targeting large-scale supply chain and IT infrastructure companies to maximize disruption and pressure victims into compliance. Given Ingram Micro’s critical role in the global technology supply chain, the potential ripple effects on vendors, partners, and customers are significant.
Recovery Underway, but Challenges Remain
Ingram Micro has pledged transparency as it works through the aftermath. According to CRN, the company is prioritizing the restoration of its order processing and shipping platforms, particularly for high-demand clients.
While no customer or partner data breaches have been confirmed at this stage, analysts warn that such incidents often evolve, and post-incident forensics may uncover broader impacts. Legal and regulatory scrutiny could follow, especially if sensitive data exposure is later verified.
As the company works to stabilize its systems, it has urged clients and partners to remain patient and vigilant. The incident reinforces the critical importance of robust cybersecurity frameworks, particularly for organizations at the heart of global digital infrastructure.
Ingram Micro’s swift response and ongoing transparency efforts may help mitigate long-term reputational harm, but the event marks another high-profile reminder of the relentless nature of modern cyber threats.
