Recognizing the Signs of Toxic Cybersecurity Teams
A Toxic Cybersecurity workplace culture can have a profound impact on cybersecurity professionals, making an already high-stress field even more challenging. According to Rob Lee, Chief of Research and Head of Faculty at SANS Institute, toxic environments in cybersecurity are characterized by poor communication, lack of trust, micromanagement, and an excessive blame culture.
One of the key indicators of a toxic cybersecurity environment is high turnover, as professionals frequently leave due to stress and dissatisfaction. Burnout is another major red flag, often caused by unrealistic expectations and a lack of necessary resources. Employees in these settings may also experience fear of making mistakes, as errors are harshly penalized instead of being seen as learning opportunities.
A particularly harmful aspect of toxic workplaces in cybersecurity is the tendency to blame individuals for security incidents, even when those incidents are successfully detected and mitigated. Rather than recognizing and rewarding those who defend against cyber threats, some organizations criticize their cybersecurity teams for any sign of intrusion. This discourages innovation and collaboration, making teams less effective in addressing security challenges. Instead, a healthy workplace should foster a culture of appreciation, where cybersecurity professionals are acknowledged for their efforts in protecting their organizations.
The Consequences of a Toxic Cybersecurity Culture
A toxic work environment has far-reaching consequences for both individuals and organizations. Cybersecurity professionals working in such conditions often experience chronic stress, anxiety, and burnout. Over time, this leads to serious health issues such as insomnia, hypertension, and depression. The mental strain also diminishes their ability to perform complex problem-solving tasks, which are critical in the field of cybersecurity.
From an organizational perspective, toxicity leads to increased errors, reduced efficiency, and higher employee turnover rates. This, in turn, creates security vulnerabilities, as organizations lose experienced professionals and struggle to retain top talent. Cybersecurity is already a demanding profession, and a toxic culture only adds unnecessary pressure, making it difficult for teams to function effectively.
Certain roles in cybersecurity are particularly vulnerable to toxicity. Security Operations Center (SOC) analysts, who are often on the frontlines dealing with real-time threats, face intense pressure and little recognition for their work. Similarly, Chief Information Security Officers (CISOs) carry significant responsibility and are often caught between meeting executive expectations and addressing operational realities. The constant scrutiny and liability associated with the role have led many CISOs to leave their positions, highlighting the urgent need for better workplace support systems.
Steps to Foster a Healthier Cybersecurity Workplace
Leaders play a crucial role in identifying and eliminating toxic elements within their cybersecurity teams. One of the most effective ways to address workplace toxicity is through open communication. Organizations should encourage feedback through anonymous surveys, one-on-one discussions, and regular team meetings to understand employee concerns. Investing in leadership training, emotional intelligence programs and conflict resolution strategies can also help create a more supportive work environment.
Recognizing and rewarding employees for their contributions—rather than just their outcomes—can build trust and improve morale. Leaders must model positive behaviors, such as promoting work-life balance and ensuring that employees feel safe to voice concerns without fear of retaliation.
For cybersecurity professionals experiencing burnout or toxicity, prioritizing well-being is essential. Seeking mentorship, networking with supportive peers, and exploring healthier work environments can make a significant difference. Encouragingly, many organizations are beginning to recognize the importance of mental health and positive workplace culture, implementing wellness programs and leadership improvements to foster healthier teams.
While toxicity in cybersecurity remains a challenge, proactive steps from both leaders and professionals can help create an environment where security teams thrive rather than struggle.
